Supporting Strategies

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Virtual Accounting Operations Director - 40 hours/week

Virtual Accounting Operations Director - 40 hours/week

Location 
US-MA-Boston
Location 
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Location 
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More information about this job

Overview

Are you a senior-level accounting professional with a strong leadership track record who would love to put your stamp on a growing organization, all while working remotely from home?  Does the thought of being a “Process Creator” guiding others in a fast-paced service-based environment excite you? If so, we may have the perfect opportunity for you!

 

Supporting Strategies provides outsourced bookkeeping and operational support services.  Our use of experienced accounting professionals, virtual infrastructure, and a systematized business process results in a compelling and comprehensive solution for growing businesses.  Supporting Strategies currently has offices in over 50 locations in the U.S. and growing.

 

Supporting Strategies is seeking a virtual Financial Operations Director to join our growing team to assist in building and managing our team of Financial Operations Associates.  This key position will be strategically involved in further developing our franchise infrastructure as well as supporting our growth objectives. 

Responsibilities

TEAM MANAGEMENT

  • Scope of this position will begin by directly managing individual contributors and through growth will evolve into leading managers of teams across the franchise.
  • Coach and mentor a team of Financial Operations Associates working remotely in a cloud-based environment to deliver superior outsourced accounting and operational services.
  • Balance workflow by aligning client’s needs with Financial Operations Associate expertise and capacity.
  • Review Financial Operations Associates work to ensure the highest quality service to our clients.
  • Ensure P&L responsibility for all aspects of assigned clients and team.
  • Responsible for the recruitment and retention of team members.

 

ACCOUNT MANAGEMENT 

  • Build trusted advisor relationship with client executives by gaining an intimate understanding of their business objectives. 
  • Support client’s evolving requirements by educating executives on Supporting Strategies deep and varied expertise in accounting and operational services.  
  • Proactively identify client issues, communicate and implement timely solutions.
  • Partner with Managing Director on Business Development initiatives.
  • Identify additional operational support areas and grow existing accounts.

 

CLIENT SUPPORT

  • Provide exceptional strategic-level accounting and operational support to our clients.
  • Demonstrate thorough understanding of professional accounting and bookkeeping practices; keep abreast of latest developments in technologies to deliver outstanding quality service.

 

BUSINESS DEVELOPMENT

  • Partner with Business Development Director to develop and leverage business network of complimentary service providers (such as CPAs and consulting CFOs), funding sources (such as banks and venture capitalists), and business owners to drive business growth objectives.
  • Participate in sales calls and proposal development as required.
  • Understand and utilize Community WorkPlace.

 

BUSINESS MANAGEMENT

  • Develop and report on key business metrics to ensure achievement of franchise growth plan.
  • Create an annual profit and loss budget and analyze based on budgets and revenue.
  • Define KPIs to measure performance and instill best practices for direct reports that are in line with business goals.

 

Qualifications

Requirements:

 

  • Bachelor's degree required; Accounting or related field.
  • CPA or equivalent certification preferred.
  • Salaried position.  Must be able to work 40 hours/week during normal business hours.
  • 12 years of accounting experience, at least 7 years in a management capacity.
  • Ability to manage remotely in a professional services environment.
  • Superior relationship building skills and account management expertise.
  • Excellent project management skills and thorough understanding of professional accounting and bookkeeping practices.
  • Strong computer and technical skills including QuickBooks (enterprise and Online), Bill.com Microsoft Office Suite, Outlook, intranet and multiple applications.
  • Ability to multi-task, think independently and problem solve in a results-driven, team oriented environment.
  • Strong verbal and written communication skills.
  • Strong Human Resources skills.
  • Strong leadership ability is an absolute must.
  • Track record of setting up processes aligned with business objectives.
  • Must be strong working in a remote environment.